1. Accepting these terms

These Terms govern access to PitchSeen's website, web application, mobile companion app, protected document viewer, investor portal, and related services. By creating an account or using the Service, you confirm that you are at least 18 and have authority to act for any company, fund, or organisation you represent. Role-specific founder, investor, and document-access acknowledgements form part of your agreement where they are presented.

2. What PitchSeen is—and is not

PitchSeen is an information and networking platform. It helps founders prepare and share opportunity information, lets investors discover relevant opportunities, records observable engagement, and carries non-binding introduction and document-access requests.

PitchSeen does not operate crowdfunding; collect, hold, safeguard, or transmit investment funds; accept or process investment commitments; negotiate, execute, broker, or close transactions; provide investment, legal, tax, or financial advice; recommend an investment; or endorse, verify, or perform due diligence on any user, company, claim, document, or opportunity. Any potential transaction occurs independently between the parties.

3. Accounts and accurate information

You must provide current, accurate information, keep credentials and verification devices secure, and notify us promptly of suspected unauthorised access. You are responsible for activity performed through your account unless the law provides otherwise. PitchSeen may require identity or entity verification before enabling sensitive functions.

Individual investors may be asked for government-issued ID. Entity accounts may also be asked for commercial registration or an equivalent document. An investor's professional or accredited status is self-certified unless PitchSeen expressly states otherwise; verification is not endorsement or due diligence.

4. Founder responsibilities

A founder must have authority to list the opportunity and share every uploaded document; ensure descriptions, metrics, forecasts, and statements are not false or misleading; keep material information reasonably current; choose whether outreach is private or open to new investors; and comply with securities, fundraising, advertising, privacy, tax, and communications rules that apply to the founder and the opportunity.

Before publishing, the founder must complete the required declarations and the per-opportunity attestation. PitchSeen may prevent publication while required information, documents, or confirmations are incomplete.

5. Investor and recipient responsibilities

Investors decide independently what to review, request, and pursue. They must conduct their own commercial, legal, financial, tax, and regulatory due diligence; use opportunity information only for evaluating a possible relationship or transaction; respect confidentiality and access restrictions; and avoid presenting a request or introduction as a commitment, offer, recommendation, or endorsement.

Recipients must not share credentials or codes, redistribute protected documents, scrape the Service, build an unauthorised database from PitchSeen information, contact users unlawfully, or bypass the founder's controls.

6. Protected documents and acknowledgements

The pitch deck, executive summary, delivery timeline, and financial report may each require a separate request and founder approval. Approved requests for the same investor and opportunity may be delivered through one secure session. Access is granted only after the required mobile verification and acceptance of the displayed confidentiality, restricted-use, and non-circumvention acknowledgement.

The acknowledgement applies to the exact approved document set and versions shown at acceptance. A newly added document requires a new approval and acknowledgement. Unless the displayed wording says otherwise, confidentiality restrictions do not cover information the recipient can demonstrate was already lawfully known, became public without breach, was received lawfully from another source, or was independently developed without using the protected material.

PitchSeen records acceptance and access events to support an audit trail. Those records do not guarantee identity, authority, document ownership, admissibility, or the outcome of any dispute, and they do not replace legal advice or a separately negotiated confidentiality agreement where one is appropriate.

7. Your content and PitchSeen's licence

You retain ownership of content you submit. You grant PitchSeen a limited, non-exclusive licence to host, copy, process, extract, translate where requested, display, and transmit that content only as needed to provide, secure, support, and improve the Service. You must not upload material you lack the right to use or share, or material that infringes another person's rights, contains malware, or is unlawful.

PitchSeen and its licensors retain all rights in the platform, software, visual identity, workflows, and documentation. These Terms do not transfer those rights to you.

8. Plans, fees, and mobile distribution

Prices, included features, duration, taxes, renewal behaviour, and cancellation terms are shown on the applicable web order page and control that purchase. PitchSeen charges subscriptions and fixed opportunity-activation fees; it does not take an investment commission or success fee. Go-Live opportunity activation does not renew automatically. A recurring plan continues only as described at checkout and may be cancelled according to the account controls and applicable law.

Purchases take place on the web. The mobile app is a companion for existing accounts and does not include a purchase flow, in-app pricing, or an external-payment call to action.

9. Acceptable use

You may not use PitchSeen for fraud, impersonation, unlawful solicitation, market abuse, money laundering, harassment, spam, intellectual-property infringement, malicious files, automated extraction without written permission, security testing without authorisation, reverse engineering beyond rights that cannot lawfully be restricted, or attempts to defeat authentication, verification, rate limits, document controls, or another user's access restrictions.

10. Suspension, closure, and data

PitchSeen may restrict or suspend access where reasonably necessary to address a security risk, protect users, investigate a material breach, comply with law, or preserve the integrity of the Service. Where practicable, we will explain the reason and available next step. You may close your account and request export or deletion through Settings or hello@pitchseen.com. Limited records may be retained where required for security, disputes, payments, or legal compliance.

11. Third-party services

The Service relies on third-party infrastructure, communications, verification, payment, malware-scanning, and AI-processing providers. Their availability may affect PitchSeen, and their own terms may apply when you interact with them directly. PitchSeen remains responsible for selecting and configuring providers within the scope required by applicable law.

12. Service limitations

PitchSeen is provided on an “as available” basis to the extent permitted by law. We do not guarantee uninterrupted availability, successful fundraising, investor interest, transaction completion, user identity, the accuracy of user-supplied content, or prevention of screenshots, photography, copying, misuse, or reverse engineering. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.

13. Terms requiring counsel completion

The final public version will include the operating entity's legal identity and address, governing law and courts, liability cap and exclusions, indemnity language, mandatory consumer rights, notice method, and any country-specific provisions approved by counsel. These items are deliberately not invented in this draft. Until that review is complete, public registration must remain closed.

14. Changes and contact

We may update these Terms to reflect legal, security, or product changes. Material changes will be identified by a new effective date and communicated where appropriate. Questions may be sent to hello@pitchseen.com.