Clear answers for the moments before you share.

It depends on the sharing method chosen by the owner. Browser access uses a verification code and access acknowledgement without requiring a PitchSeen account. In-app access requires the PitchSeen app and the authorised recipient’s account. Browsing the investor portal also requires sign-in.

The recipient follows the invitation, completes the required verification and accepts the document-access acknowledgement. The selected sharing method determines whether viewing happens in the browser or inside the app. Access is limited to the files authorised by the owner; receiving a link does not grant access to every file in the opportunity.

Only for invitations restricted to in-app viewing. Browser invitations can be viewed without installing the app after verification and acknowledgement. An in-app-only invitation does not become a browser invitation if opening the app fails. Use the current app version and sign in to the authorised recipient account.

The PitchSeen marketing pages and mobile app support 14 interface languages: English, Arabic, Turkish, Spanish, Simplified Chinese, Russian, French, Brazilian Portuguese, Urdu, Hindi, Dari, Italian, Korean and Japanese. Uploaded decks are not automatically translated. Other linked pages may have different language availability.

The owner chooses from the files available in the sharing window and checks the selection before creating the invitation. A document’s language is the language of the uploaded file, not a translation selected by the recipient’s IP address. Changing the interface language does not translate uploaded documents. If a file or language is missing, check its upload and processing status before sharing.

The owner sees recorded activity associated with the link, such as opens, return visits, active viewing time, pages and the version viewed. These signals do not prove who actually viewed the content, that they understood it, or that they intend to invest.

No. Opening a link is an observed action, not a decision. But it helps PitchSeen see context, such as return visits, active time and page progression, so you can decide whether a follow-up is appropriate.

Verification checks access to the email address or phone number linked to the invitation. In-app viewing also requires the authorised account. It is not proof of legal identity, authority to represent a company, or investment intent.

It depends on the invitation. Some existing deck links follow the active version after processing. Invitations tied to selected files and versions do not automatically grant access to replacements or additional files. Review the selection and create a new invitation when needed. Earlier activity remains associated with the version shown.

Yes. Pause, revoke or set an expiry for hosted access. This prevents subsequent authorised access, but cannot retrieve content already seen, photographed or copied. Changing the shared files requires reviewing the selection; an old invitation must not silently receive extra documents.

Browser viewing does not prevent screenshots or recording. The in-app viewer applies screen-capture controls where supported by the device, operating system and app version. Neither method guarantees protection against copying, modified devices or photography with another device. Revoking access cannot recover material already viewed or copied.

First check whether the invitation is for browser or in-app viewing. For in-app viewing, update PitchSeen and use the authorised account. Ask the owner to check the selected files, recipient and link status. Do not replace an in-app-only invitation with a browser link unless the owner explicitly chooses that method. Contact support if the problem continues.

The trial gives you 14 days to test private sharing, access controls and engagement data before choosing a paid plan. Contact us with any questions.

Go-Live publishes an opportunity for 30 days, without automatic renewal. Pro is a recurring subscription.

Go-Live is extended manually and does not renew automatically. Pro is a recurring subscription that you can manage from your account.